Wired ResNet Configuration for Windows XP

1)       Make sure you have a Category 5 Ethernet cable.  (Note:  A phone cable will not work.  A Category 5 Ethernet cable has 8 pins on each end.)

2)       Plug one end of the Ethernet cable into the network card on your computer and plug the other end into the Ethernet jack on the wall.  (Note:  Like the Ethernet cable, the Ethernet jack in the wall will have 8 pins or teeth.)

3)       Click Internet Explorer.  If you have a connection, you should be directed to a page titled “Cougar ResNet Authentication”.  If you reach this page, you have a connection to the network and everything is configured and plugged in correctly.  You do NOT have to continue to step 4 of this document.  Please proceed directly to the instructions titled “Instructions for Accessing ResNet”.

If you did not reach the “Cougar ResNet Authentication” page after going through steps 1-3, proceed to step 4.

4)       From the Start menu, select Control Panel.

5)       Click Network and Internet Connections, then click Network Connections.

6)       If Local Area Connection is disabled, right click on it and select Enable.

7)       If Local Area Connection had to be enabled, try opening Internet Explorer again.

8)       If you get a connection, proceed directly to the instructions titled “Instructions for Accessing ResNet”.  If you still do not have a connection, proceed to step 9.

9)       If “Network cable unplugged” is shown below Local Area Connection, it is most likely due to one of the following:

a.        You are plugged into the wrong jack.
Berry Residents:  BOTH ethernet jacks are located on the same side of the room.  This means both ethernet jacks are above one desk, so one student will need to run a cable from one side of the room to the other.
Warren Place Residents:  There is only one ethernet jack in each room.  It is labeled in the following format:  room number/D - # (Example:  124/D – 4)
Do NOT plug into any jacks labeled with “PR”.
McAlister, Liberty St. Dorm, & George St. Apartments:  The ethernet jacks in these dorms should be blue.

b.       You are using something other than a Cat5 ethernet cable (i.e. phone cable)

10)    If “Connected” is shown below Local Area Connection, then right click on the Local Area Connection icon and select Properties.

11)    Highlight Internet Protocol (TCP/IP) and click Properties.

12)    Make sure Obtain an IP address automatically and Obtain DNS server address automatically are both selected as shown above.  You DO NOT have to type anything in this window.

13)    Click OK, then click OK on the previous window.

14)    If you had to make any changes to the Internet Protocol (TCP/IP) Properties, try opening Internet Explorer again.

15)    If you get a connection, proceed to the document titled “Instructions for Accessing ResNet”.  It is possible that your computer may need to be restarted before these changes will be implemented.

If you still cannot connect to the internet, please call 1-866-RESNET1.  This is the toll free support line.